Privacy Policy

Introduction

FIG Insurance ("FIG," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, mailing address, date of birth, and Social Security number (when required for quoting or policy binding).
• Insurance Information: Current insurance details, claims history, vehicle information, property details, and other data relevant to providing insurance quotes.
• Payment Information: Credit card numbers, bank account information, and billing address (processed securely through third-party payment processors).
• Usage Data: Browser type, IP address, pages visited, time spent on pages, and other analytics data.
• Cookies: We use cookies and similar tracking technologies to enhance your experience. See "Cookie Policy" below.

How We Use Your Information

Your information is used for the following purposes:

• Lead Generation: Information submitted through our website forms (including the "Get a Free Quote" form, "Find an Office" tool, and "Carrier Match" quiz) is used to connect you with a licensed insurance agent for follow-up.
• Insurance Services: To provide quotes, bind policies, process claims, and manage your insurance account.
• Communication: To respond to inquiries, send policy documents, renewal notices, and marketing communications (with your consent).
• Website Improvement: To analyze usage patterns and improve our website functionality and user experience.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

Lead Generation Disclosure

By submitting your information through any form on this website, you expressly consent to being contacted by FIG Insurance or one of our licensed insurance agents via phone, email, or text message regarding insurance products and services. Your information may be shared with our carrier partners for the purpose of providing accurate insurance quotes.

You may opt out of marketing communications at any time by contacting us at info@fignow.com or by using the unsubscribe link in any email communication. You can also visit our Opt-Out / Do Not Call page to stop calls, texts, or marketing emails.

Cookie Policy

We use cookies and similar technologies to collect usage data, remember your preferences, and improve site performance. Types of cookies we use include:

• Essential Cookies: Required for basic site functionality.
• Analytics Cookies: Help us understand how visitors interact with our website.
• Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness.

You can manage cookie preferences through your browser settings. Disabling certain cookies may affect site functionality.

Information Sharing

We may share your information with:

• Insurance carriers for the purpose of quoting and binding policies.
• Licensed agents and brokers within our network.
• Third-party service providers who assist in website operations, payment processing, and analytics.
• Law enforcement or regulatory agencies when required by law.

We do not sell your personal information to third parties for their independent marketing purposes.

Data Security

We implement industry-standard security measures to protect your personal information, including encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal information.
• Opt out of marketing communications.
• Request a copy of your data in a portable format.

To exercise any of these rights, please contact us at info@fignow.com.

Children's Privacy

Our website is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy, contact us at: